PH 2 Floors | 5 min Juanillo | Resort Amenities

Full prepayment is required to confirm your booking.

• More than 30 days before arrival: free cancellation.
• Within 30 days of arrival: 50% of the total booking is charged.
• Within 14 days of arrival, or no-show: 100% of the total booking is charged.

The maximum number of guests stated in the booking must be respected. Only registered guests may stay; if the limit is exceeded, additional charges may apply.

To complete check-in and prepare your access, you must send clear photos of a valid ID (passport or driver’s license) for all adult guests before arrival.

Depending on the property, length of stay or booking details, a refundable deposit may be required. If it applies, the amount and payment instructions will be shared before check-in.

• Monthly rental rates are subject to seasonal pricing and availability.
• Electricity is not included in monthly rentals; it is billed separately based on actual usage.
• IDs are required for all adult guests to comply with community security rules and insurance requirements.

• Check-in: 3:00 PM.
• Check-out: 11:00 AM.
• Please respect check-in and check-out times. Early check-in or late check-out may be available upon request, subject to availability.

• No smoking.
• No pets.
• No parties or events.
• No unregistered guests.
• Quiet hours: 10:00 PM to 8:00 AM.

• Please turn off the AC and lights when you go out.
• Please report any damage to the host.